Returns

RETURN POLICY

You can return most new, unopened items fulfilled by Vicoffroad within 30 days of receipt of delivery if you change your mind. Unless otherwise stated, original shipping fees for change of mind returns are not refunded. Items that are returned more than 30 days after receipt of delivery, are in unsellable condition, or are missing parts will be charged a restocking fee at our discretion. We offer free returns shipping for change of mind returns on eligible items. Look for the "Free Returns" messaging on the detail page of an item to confirm if it is eligible for free returns. T&Cs apply.

T&Cs for free return

The original packaging, documentation and certificates must be returned with the returned items. Packaging must be unopened and seals intact.

Items must be in a new, unworn and resalable condition.

Any items that are returned more than 30 days after receipt of delivery, damaged, missing parts or in unsellable condition due to the customers' negligence will not be accepted for free return.

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.

No restocking fee to be charged to the consumers for the return of a product.