Get help with shipping & delivery. First, let's start with the order details.
SHIPPING TERMS & INFORMATION
To ensure that your shopping experience is as smooth and efficient as possible, we have compiled a list of frequently asked questions related to our shipping policies. Our goal is to provide you with comprehensive information that will assist you in making informed decisions about your purchase.
Currently, we only offer shipping within the United States. However, please note that certain areas such as Hawaii, Alaska, and some remote locations may not be included in our shipping coverage. We recommend visiting our shipping page for detailed information on the specific areas we ship to. We appreciate your understanding and encourage you to check back periodically, as we may expand our shipping services to include international destinations in the future.
See details: https://vicoffroad.com/pages/shipping
It is possible that the item is in pre-order status, so we kindly ask that you check the listing to confirm. If you have further questions, please do not hesitate to contact us. Additionally, please ensure that your email and delivery details were entered correctly.
If you require express delivery, kindly contact our customer service center. Please note that any additional shipping fees associated with this service will be at your expense.
Unfortunately, it is not possible to modify your shipping destination once it is en route.
Yes, we do offer shipping to P.O. Box addresses in most cases. However, there are certain situations where we may not be able to fulfill this request. Some carriers or specific products may have restrictions on delivering to P.O. Box addresses. We apologize for any inconvenience this may cause. If you encounter any issues during the checkout process or if your order cannot be shipped to a P.O. Box, we recommend providing an alternative physical address for delivery. Our customer support team is available to assist you and explore alternative shipping options if needed.
Once your payment has been processed, we aim to dispatch your order within 24 hours.
Delivery times may vary. Generally, please allow approximately 3-10 business days for the product to arrive depending on your location.